Had an incredible experience with Highline! They were very relaxed and easy to work with. They worked with us on a fair number for our trade in. They never pressured us into buying us anything and let us test drive on our own. We were so appreciative of being able to look at the car without someone breathing down our necks about irrelevant things. The car had an issue starting when we first got in, and they replaced the battery within the half hour. If you're sick of sleazy car salesmen that have never sat in the car they're trying to sell you, then I would highly recommend you switch over to Highline. We worked with Axel and Lou and had the best experience :).
Love it here!
This is my second vehicle I have bought from highline and always a good time! Axel and Charlie are always helping me out and making sure I leave satisfied and happy! Love the professionalism and hard work to make customers happy. Definitely will be recommending everyone I know to shop at highline!
The Best Dealer!! The Best Customer Service
Hi, I want to write a review because honestly I love the way Charlie help me in my Honda Pilot 2017. My credit wasn’t good but that doesn’t stop from them to help me. I got to the dealer at 12 in the afternoon and by 3:30 pm i had my SUV. I love the Honda I love the way all in the dealer treat me and help me. I Really Recommend it!!!!!
Great place to buy a car
Highly recommend buying a car here. No hassle, no pressure, and everyone was great to work with. Test drove a car my wife and I were interested in and felt the brakes were a little off. Came back from the test drive told them and it was fixed within the hour! Great customer service, quality cars, don’t waste your time anywhere else.
Another Satisfied Customer
I recently purchased a Nissan Rogue from Highline. I was totally pleased with the service I received from salesperson Mike. I received fair market value on my trade-in vehicle. I was able to drive out with my new vehicle the next day. I would highly recommend Highline Car Connection to anyone looking to purchase a used vehicle.
My husband and I purchased a Ram Truck recently and could not be happier with the truck and the process. This was hands-down the easiest vehicle purchase we have ever made. Charlie was a no pressure, well informed salesman and Lou made the paperwork process simple. We highly recommend Highline Car Connection.
Thank you so much for a great experience! My husband an I just picked up our car last week. We got off to a rough start due to being self employed and some credit issues but in the end it all worked out! Charlie was very patient while we gathered necessary paperwork and was also very professional. We felt like we were buying a car from friends. We are SO happy with the car we purchased, it is in great condition and runs like new. It was cleaned on the day of pickup and literally looked brand new (2014 Mazda). When it comes time to purchase again, we would definitely go back to Charlie and Highline!
Kellie Moore- Hughes
Wonderful experience at Highline
I called Saturday morning and spoke to Charlie. He was easy to talk to, and put me at ease moving forward, to look at a van my husband and I loved. I came to do a test drive with my girls and it was a comfortable environment to have them in. I didn’t feel like we were unwelcome, which some car dealerships have made us feel in the past. We came back later that day after my husband was done working and he also fell in love with Highline and the great care we received from Charlie. Long story short I called Saturday morning, and Monday afternoon we drove away with our van! I can’t say enough about Highline and this amazing team. They put so much detail into getting the van ready for us so we had peace of mind. The oil hadn’t been changed in a while and they made sure to do that for us before we even left with the van! They went above and beyond, and we will be using them again when my husband is in need of a new car. Charlie was so wonderful, and we left feeling like he was a good friend. He was personable, easy to talk to, explained things clearly and in detail. We give two thumbs up, and 5/5 stars! Choose Highline, you will not be disappointed.
Almost like making a purchase from Heaven
My name is Joe, from Agawam, Ma. I was looking for a nice used car at a very fair price. Then I found Highline Car Connection on the internet. I was immediately drawn to check their reviews, and WOW!!. Ever hear of 5 stars from EVERYONE??? Neither did I until saw these reviews. So I found exactly the car I wanted, so my wife and I drove to Waterbury, and checked out. We took it for a test drive, and found it to be like new. The three professional gentlemen worked effortlessly to complete our transaction. They even took care of all the Massachusetts registry paperwork, titles, taxes, insurance,so I did not have to do a thing. You gotta go there. You will leave very HAPPY. 5 PLUS Stars from Us.
Best car-buying experience EVER!!!!
I would like to extend my most sincere thanks to the team at Highline, especially Mike, Lou, and Peter. I came across a car they had that I was interested in, so I sent an email asking if it was still available. Mike emailed me back very promptly asking if I would like to set up and appointment to test drive it. When my husband and I got there, it was waiting right out front with the keys in it, ready to go. We worked with Peter for the majority of the transaction. He was the best! He told us to take it for a test drive for as long as we wanted, and gave us an idea of where to go, as we are not familiar with the area. When we got back to the dealership, he printed us out the CARFAX, and asked if we had any questions or concerns. No games, no gimmicks, total transparency. And NO PRESSURE!! I cannot stress that enough!! This was my first experience buying a car from a dealership, and it was so pleasant and stress-free. Peter helped us every step of the way, and I never felt like I was being pushed into making any decisions or buying something I wasn’t comfortable with. They genuinely just want to see you end up with the best car for you! The buying process was incredibly easy, and all of the paperwork was finalized inside of an hour. I was able to drive my car home the same day! I am so in love with my car, and I could not be happier with my entire experience, as well as the personal care and expertise I experienced working with Peter. My husband was so impressed with the experience that he said when he is ready for his next car, he will be going straight to Highline! I cannot say enough wonderful things about this company, and I will recommend them to everyone I know when they are looking for a completely painless car buying experience. Thank you again, Peter, and the entire staff at Highline, I LOVE MY CAR!!!!
Amazing First Car Buying Experience!
I couldn’t of asked for a better experience with Highline (specifically Mike- he’s the MAN.) I called and asked if they had a couple cars that I wanted to test drive and I literally said I’d “be there in a couple of hours or so” and Mike magically knew when I was going to arrive. Both the cars I wanted to see were pulled up to the front ready for me to drive. Moral of the story, I ended up buying the car I really wanted and Highline made it very, very easy. I drove it home the same day! They had to go grab new brakes from another shop but hanging out in the office wasn’t a drag at all. They’re all great! I was told about Highline from a couple of my co workers and I would 100% recommend them to anyone! Thanks again boys, you guys made buying a car for the first time a breeze!
Best place ever!
i just bought a beautiful vehicle from Highline. The entire process was simple and enjoyable. We dealt with Michael Bennett, he was a pleasure dealing with. Very honest and humble. we never felt pushed or overwhelmed. I would give them a rating of 10!! If you are looking for a vehicle I highly recommend stopping in. You wont be disappointed. They take pride in the vehicles they have and wont screw you over or take advantage of you. Thanks Michael and staff at Highline.
The place to go
I purchased a vehicle from this dealer in 2008 and never had a problem..a few years later I sent my mother and a friend who also purchase a vehicle from Highline. I recently been searching and searching for a vehicle of my choice.. I’ve been to various dealers and felt the hassle and haggle.. And remembered my past experience with Highline, I stopped looking elsewhere and returned to this dealer and purchase another vehicle again.. Working with Charlie was great. He was forthcoming and made sure our transaction was smooth.. After closing the deal we ran into a small DMV issue at no fault of the dealers however Charlie said it would be taken care of on the next business day and it was.. He even through in some perks for the small hiccup.. Now my Husband and Son is ready to trade in their vehicle.. This will be our family car dealer.. I will continue to send friends and family here..I’m sure they will be satisfied because I am..
I couldn’t have asked for a better experience than the one I had at Highline! They were knowledgeable, accommodating, friendly, and went above and beyond to help me through the process. I bought the truck of my dreams at a VERY fair price. I would recommend them to anyone that needs a car/truck.
We work with Charles Howell, who is not only very professional, but also very personable and easy to work with. The atmosphere was relaxing but businesslike. They accommodated our needs and were extremely helpful. We bought a beautiful vehicle. I would go back again if I needed another vehicle, and will recommend this dealership to anyone I know who is in the market for a used vehicle.
Today, I bought a car at the High Line Car Connection in Waterbury and I want to say that before you buy a car, go see these guys who I met as they all worked with my wife and I. They were Lou, Charles and Peter. They were very welcoming, friendly and answered every question we had. They never rushed us and were very honest with us. The mechanic that I had who looked at this car told me this was an excellent deal for sure! I am giving them the highest rating allowed here because they deserved it for sure. All I can say is I will be back here again when I need another car and I am very happy that I felt today very comfortable buying a car there!!!
Highly satisfied customer
Great experience and excellent service, Very honest and knowledgeable staff. Great dealership I highly recommend purchasing my next vehicle here. Charlie was the person I was dealing with there was no pressure in selling or committing myself into buying anything I’m extremely happy.
I wanted to send out a big thank you to Dan and the service department at Highline. I did have one minor issue with my new car I recently purchased. The headlight was fogging up and Dan tried to fix it but no such luck. So, instead he ordered me a brand new headlight, installed in a half an hour. To me this is the ultimate in customer service and taking care of anything and everything!! Please, don't hesitate to bring your car to Highline, as the mechanics are great and Dan was a pleasure to work with. They answer their calls and will call back in a reasonable amount of time. The service was done and I was on my way. Thanks again Highline for doing what you do best!!!!
Excellent/Honest place to buy a car
To all potential people in the market for an excellent pre-owned vehicle Highline is the spot...see Peter in Sales...save yourself from the usual retail tap dance and enjoy a no frills honest and straightforward approach....great cars and rock solid people.....Highly Recommend
To start, I want to say this was the easiest and best car shopping experience I have ever had. My husband and I worked with Charlie and Lou. We needed 2 new cars and the stress of that alone was enough. I absolutely despise car shopping. Well, Highline changed the car shopping and buying experience for me and my husband. I found my car, loving it!!! My husband still needs a car and will be getting his from Highline as well. Anyone out there who has hesitations about car shopping, please go see these guys. They truly are the best. Professional, easy going, sincere and no B.S. Thanks Highline for making my car buying experience the best ever!!! It is greatly appreciated. ROLL TIDE!!!!
My wife needed a car, so we looked online for what she wanted, we came across this dealership ( and glad we did), checked out the reviews and their inventory, we found an Elantra we liked. Called the place, talked to Lou, got into a good and polite conversation. We went down (about an hour drive) met with Charlie, showed us the car, took it for drive and an hour later we drove it home, this was the easiest and most pleasant dealer I have ever dealt with. Would highly recommend Highline to buy a car!!
I was searching online for a 2015-16 Camry or Accord to replace my 2012 Camry. I live near Albany, NY, and saw a few options at Highline. I have family that lives near them, so I drove down on a Saturday to check them out. I found one I really liked and dealt with Mike. He was very nice, they negotiated a fair trade in on my Camry and we made the deal in a hour or so. I am very happy with my 2015 Camry. It has all the bells & whistles I wanted and I highly recommend them.
We traveled from Massachusetts to purchase our 2015 Hyundai Elantra today. We worked with Charlie and Lou. They both were great they helped us through the process of purchasing our vehicle. It was worth the trip no stress at all. We highly recommend coming here to purchase a vehicle. We will be back.
Michael & robin Perreault
I recently purchased a Cadillac Escalade EXT. Peter Sell was the man I dealt with and he handled everything in a professional and friendly manner. The day after I brought the car home, it had starting issues which was a real enigma. Dan Holloway the Service Manager was persistent and found the root cause of the problem. The vehicle starts now without an issue. They stand behind the vehicles they sell.
These guys definitely know how to take care of thier customers. They really push to get you all that you ask for and give you the feeling that they truly care. This is the third car I got from them and I have NEVER been disappointed. Thank you very much guys!!!!!!!!!!
Had a great experience. Found the truck I was looking for in CarGurus at Highline. Made contact, drove there from Albany, NY, test drove and inspected the truck, made a deal and drove it home all in an afternoon. Had personal contact with six of their people, and all were courteous and went out of their way to be helpful. Would go back and would definitely recommend.
What a great experience it was dealing with the entire staff at Highline, we did not expect the effort and time they committed to our needs. Bought the 2004 E46, smiled the entire drive home, three hours of pure bliss. Peter Sell and all the staff we dealt with were more than professional and made our needs their priority. Thank you all again for working with us.
Love my Mazda! Have had it for two months now and still so happy! Charlie had the car ready for me to test drive in less then an hour and put no pressure on me. Financing was easy and not stressful! I would go back to purchase another car and encourage anyone looking an non stressful experience!!
Another HAPPY customer
So happy with our 2003 Dodge Dakota - I waited a month to write this and the truck has been fantastic! Our experience was great - Mike was super easy to work with, and the whole staff was helpful. Low mileage, good price, truck is in super condition. We came from MA to get it and it was 100% worth it. Thanks Highline!
My wife and I just picked up a 2012 VW Tiguan and could not be happier with the entire buying experience at Highline. We worked with Peter Sell and he was both very professional and thorough. The car was in excellent condition (like new) and everything went very smoothly with the purchase. Peter communicated with us throughout the process and delivered on everything he promised. Mike the owner was kind enough to come out and thank us personally for purchasing from them which we felt was a very nice gesture. Their finance guy actually reminded me that they owed us a $100 credit for the deposit we left on the car which I know is the right thing to do, but I had actually forgotten about it. I would recommend Highline to anyone who is the used car market and looking for a pleasant buying experience and very competitive pricing
I am completely satisfied with my buying experience at Highline. Finding the right used car can be nerve-racking and with my crazy busy schedule, I didn't have much time to shop around for a car for my wife. Highline has a great selection, they give you time to look around without any pressure and in addition to that, they actually called me with a car that they were getting in that was the perfect fit for my wife. The staff is professional and efficient making for a very easy transaction with no hassles. 5 star dealership!
I drove over an hour to purchase a vehicle from Highline after seeing one that I wanted on Cargurus.com Kevin, my salesman, was great! They had the best price too. It was quick and easy with no hassle. They made you feel like family. I would definitely go back if I was looking for another vehicle. Another thing I liked is that they updated their website right away when I purchased my vehicle, that way you are not calling about a car and find out it is sold. Thank you for the great service.
Always very upfront and not pushy
I have purchased 2 cars now at highline. Both were correctly priced and I didn't feel any pressure to buy. The bigger deal - several people helped me when i did have some questions after the purchase. They made themselves available after they had my check :) That goes a long way with me. I will be back to purchase my third car someday (hopefully not too soon though!)... George Soltis
Easy, No pressure and Accommodating
I’m normally nervous about used car dealerships but living local I was able to view their inventory on closed days and they have real quality vehicles. I did not see any junk cars and although some have higher mileage, they are in excellent condition. I was able to purchase a Great Car with 52k miles on it at a great price. They were not pushy at all and I when I went to look at the car they gave me the keys to test drive and I took it for a good 30 minutes testing different roads. Still no pressure. Financing was easy- even after have some credit issues. I got the car I wanted at a reasonable price and payment. I bought a new car 2 yrs ago from a Ford Dealership and it lost 50% of its value. Owed 23k and was worth 13k 2 yrs later. NEVER again would I buy Brand New when you can find great cars like these at great prices. Definitely would recommend this place if you have some credit issues and don’t like to be hassled or treated poorly because of past credit issues. TOTALLY SATIFIED
Highest Quality Used Cars
If you are searching for a high-quality used car, then Highline Car Connection should be your first stop. They have the widest selection of vehicle makes and models to choose from at the very best prices. Everyone at the dealership is friendly, extremely helpful, and professional. They even made it fast and easy to finance a car. This was the best experience I have had at a used car dealer yet.
Excellent Service All Around
This dealership has, by far, the best services. Everyone is very knowledgeable and extremely helpful. They gave me a great trade in value on my vehicle and set me up with something that fit in my price range and fit all of my needs. The car runs great and is in great shape! Not only did they help me out tremendously they did it quicker then any dealership I've ever been to. I will never go to another dealership now that I have been taken care of so well at Highline Car Connection. Thanks again Highline Crew!!
Excellent Customer Service
Have been looking for my dream car "Infiniti FX35" for days till Highline cars appeared in my search results with my dream car and even lower mileage and best price compared to others. Even my bank said thats a good deal! The Sales Reps Mike and Charlie are just too friendly and business oriented. The ease and confi state at which i drove my dream car away was overwhelming.The manager himself is also great, they really know wat is customer relations. Thank you Highline Car Connection Thank you Mike Thank you Charlie.
John Paul Avor
I was in need of a car quickly, shopped online and was very pleased that I was able to buy locally. Charlie was very helpful in finding a car in my price range. I feel I got a fair deal (and really that is what matters). The process was painless, the car was clean and ready for pick up. So far, no problems with the vehicle. Very professional, not pushy, pleasant sales and service team.
These guys really work with you.
I needed a new truck and found an ad for a Ford F-350 for a grand less than everyone else. Apparently there was a mistake on their ad and the vehicle was marked as being a thousand dollars less than what it was supposed to be. Now most of the places that I have been to would normally apologize and try to sell me something older for cheaper but mike the owner just knocked the price down to match the ad. Everyone was really friendly and professional and I haven't had any problems with the truck.
A great experience
I bought an amazing Chevy Volt from this place for about a grand less than anywhere else I tried. Everyone I spoke with were very patient and knowledgeable and didn't try to rush me into a sale. hey were upfront about all the work that had to have been done before hand and it's history (it had been in an accident) but it drove like a dream. I had my mechanic look at it right after driving off the lot and he said everything looked good so I figured I'd share my story because it didn't end up being like all those other horror stories people have about buying used cars.
Excellent experience and would highly recommend Highline. I worked with Evan and initally went in only to explore options. Ended up leaving with my new vehicle. Evan was extremely professional. Never felt pressured as you may with other salespeople. The whole process was so easy. Extremely happy with my vehicle.
The salesman and entire team at the dealership worked with me to meet my needs and I am very overjoyed with my new Suburu outback. They took there time trying to find me the right vehicle because I am having twins and need space, but wasn't looking for anything gigantic. The Suburu outback is very spacious and is perfect for me and the twins. The dealership overall has a huge selection of vehicles to pick from. The facility is very clean and everyone is so helpful. I would highly recommend buying a car from Highline Car Connection you won't be disappointed.
The only dealership I will ever buy from!!!
When purchasing a brand new vehicle was out of the question I thought my dream car was nothing but a dream. Then I went to Highline Car Connection. I walked onto the lot and was in shock at all of the amazing vehicles they had. I spoke with the owner regarding a few vehicles and test drove some. I finally found my dream car. I purchased my Honda that very day. I have never been so happy with a vehicle. I recommend Highline to everyone and will never do business with another dealership EVER! Thank you, Highline!
Best Used Car Dealership
When I first arrived to Highline I was shocked at how great their inventory was. They had some great cars with some lower milleage on them, which was what I was looking for. We arrived just before closing and the owner was nice enough to let us test drive one of his cars. I told him my budget and we got a ballpark price for the car. I have been driving my Suburu Legacy for a year, and no problems. I was so glad I found Highline Auto, and the free oil changes are really nice as well. They really are overall a well run business, and I would reccomend them to anyone looking for a high quality pre-owned car.